Peace of Mind IBA Dosimetry

Professional Services for Peace of Mind

For IBA, service is about how we care for our customers, it is our aim to serve our users in delivering service quality, service accessibility, and service assurance! Discover how IBA supports you to ensure your equipment uptime and to protect your investment.

With over 40 years of experience keeping clinics running efficiently and safely, you can be assured that the IBA service team is there to support you when you need help.

  • 24/7 service accessibility
  • Three service teams and services partner around the globe
  • Instant access to our qualified service team
  • Online Support Portal
IBA SSDL Calibration Logo

SSDL Secondary Standard Dosimetry Laboratory

Benefit from IBA's Secondary Standard Dosimetry Laboratory’s wide range of calibration services for equipment in radiation therapy & diagnostic radiology.

Accredited SSDL/DAkkS/ADCL calibration standards guaranty quality.

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MTK Seal

MTK Medizintechnische Kontrolle (GER)

[Technical Service for Germany]

Hochpräzise Vergleichsmessungen gemäß § 11 Medizinprodukte-Betreiberverordnung durch IBA Dosimetry.

Mehr Information

I enjoy the peace of mind that my IBA service contract provides.Brian Tom, Ph.D.Manager, Radiation Oncology Physics
Support Portal IBA

24/7 Support Portal

Support when YOU need it!

Instant access to our 24/7 gobal support, whenever and wherever you are!

  • Software downloads and updates
  • User manuals, technical notes
  • White papers
  • Training videos and more

Manage the list of your IBA equipment, view service reports and information related to warranty and contract expiration.

Free for contract customers. Contact your IBA service organization for more information and availability.

Go to IBA Support Portal

IBA Dosimetry ICC Academy

IBA Academy

With the International Competence Center in Nurenberg, Germany, IBA Dosimetry created one of the most modern and sophisticated training centers for Dosimetry. It is equipped with an ELEKTA LINAC, TPS workstations and the full range of Dosimetry instruments.

Academy-on-the-road is our concept to povide content rich courses and hands-on experience world-wide.

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IBA Service Elekta

Physics Services and Trainings

IBA expert support for your on-site installations, commissioning and training needs.

  • Leverage from IBA's 40 years of dosimetry and QA expertise
  • Overcome shortage in your physics staff
  • Increase your dosimetry and physics workflow know how
  • Competently implement new treatment technology and modalities

Onsite Installations

All services are conducted with qualified and certified service professionals.
Contact us for more information and a customized offer.

Onsite Trainings

Trainings are provided with qualified and certified professionals and medical physicists.
 

Global Services Brochure

Contact to 24/7 Global Support

Clinically experienced, factory-trained and certified medical physicists & engineers.

USA, Canada, Latin America

Phone: +1-901-386-2242
eMail: USService@iba-group.com

Europe, Middle East, Africa

Phone: +49-9128 607-38
eMail: Service@iba-group.com

Asia / Pacific

Phone: +86 10 8080 9107
eMail: ServiceAPAC@iba-group.com

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IBA Service Hotline