Service and Support Contracts

Service and Support Contracts

Keep yourself covered beyond warranty! Protect your investment for years to come. IBA offers a range of service and support contracts that keep you covered.

Key Benefits

  • Immediate access to software updates
  • Always remain up to date and compliant
  • Prevent errors and malfunctions
  • Customizable packages to fit your budget and need
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myQA Coverage

Your affordable myQA Coverage package gives you peace of mind and keeps your equipment and software in peak performance and condition.

Find out all benefits: 

myQA Coverage
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Preventive Maintenance Inspection (PMI)

Prevent errors or malfunctions, make sure they are identified early, before they cause trouble!

  • Annual onsite service visit
  • Check of the mechanical reliability and accuracy
  • Check for highly stressed parts
  • Verification of electronics and hardware performance
  • Complete mechanical alignment and re-calibration of electronics.

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Service and Support Contracts

With completely customizable and affordable coverage packages, you can choose the level of coverage you need for your dosimetry Hardware and Software to give you peace of mind and keep your equipment and software in peak performance condition.

  • 24/7 Telephone Emergency Hotline FREE for instant support by our qualified technical engineers even at night and on weekends
  • Unique ONLINE support tool and IBA Support Portal access  
  • Fast support and repair incl. loaner systems to cover repair period
  • Covers factory-certified parts and labor time
  • Automatic regular software updates
  • Stable Financial Planning with no surprise costs

For more information please contact your IBA Dosimetry service

Brian Tom, Ph.D. Manager, Radiation Oncology Physics

I enjoy the peace of mind that my IBA service contract provides. It pays for itself in terms of patient safety, receiving added features, delaying obsolescence and minimizes down time. It's reassuring knowing that my equipment is expertly serviced and that technical support is only a phone call away."