Customer Support
With over 40 years of experience keeping clinics running efficiently and safely, you can be assured that the IBA service team is there to support you when you need help.
Your easy access to to 24/7 Global Support
IBA Dosimetry Support Portal
Your free user access to online support whenever and wherever you are!
The Support Portal provides instant access to:
Customers can manage the list of IBA equipment delivered to the clinic, view service reports and information related to warranty and contract expiration.
Unique 24/7 Customer Support Hotline
Free for contract customers. Contact your IBA service organization for more information and availabilty.
Clinically experienced, factory-trained and certified medical physicists & engineers.
Easy access to your IBA Dosimetry Service teams:
USA, Canada, Latin America
Phone: +1-901-386-2242
Mail: USService@iba-group.com
Europe, Middle East, Africa
Phone: +49-9128 607-38
Mail: Service@iba-group.com
Asia / Pacific
Phone: +86 10 8080 9107
Mail: ServiceAPAC@iba-group.com
We are proud to provide the highest level of treatment quality and safety to all our patients. Prior to each patient treatment, an intensive quality assurance is performed with Dolphin. This is our basis to achieve the highest QA standards today and in the future.
Head of Medical Physicists / Klinikum Bayreuth, Germany
IBA Customer Support Portal - Register now
IBA Customer Support Portal - A CAREprogram Initiative
