Service and Support

Protect your investment for years to come. IBA offers a range of service and support contracts that keep you covered.

  • Immediate access to software updates
  • Always remain up to date and compliant
  • Keep the equipment at peak performance
  • Customizable packages to fit your budget and need
Begin Benefit
IBA Service On Site

Service and Support Contracts

With completely customizable and affordable coverage packages, you can choose the level of coverage you need for your dosimetry Hardware and Software to give you peace of mind and keep your equipment and software in peak performance condition.

  • 24/7 Telephone emergency hotline for instant support by our qualified technical engineers even at night and on weekends
  • ONLINE support tool and IBA Support Portal access  
  • Fast support and repair
  • Loaner systems to cover repair period and keep QA running
  • Covers factory-certified parts and labor time
  • Automatic regular software updates
  • Stable financial planning with no surprise costs

For more information please contact your IBA Dosimetry service

myQA Coverage

Protect your investment for years to come. The myQA Coverage package gives you peace of mind and keeps your software in peak performance condition.

  • 24/7 access to Support Portal
  • Immediate access to all myQA software updates
  • Always remain up-to-date & compliant
  • Benefit from advanced services & the latest QA protocols
Peace of Mind IBA Dosimetry myQA Coverage

Preventive Maintenance Inspection (PMI)

Prevent errors or malfunctions, make sure they are identified early, before they cause trouble!

  • Check of the mechanical reliability and accuracy
  • Check for highly stressed parts
  • Verification of electronics and hardware performance
  • Complete mechanical alignment and re-calibration of electronics.
End Benefit

IBA Service Contracts

Brian Tom, Ph.D.
Manager, Radiation Oncology Physics

I enjoy the peace of mind that my IBA service contract provides.It pays for itself in terms of patient safety, receiving added features, delaying obsolescence and minimizes down time. It's reassuring knowing that my equipment is expertly serviced and that technical support is only a phone call away.

I enjoy the peace of mind that my IBA service contract provides.